At Devyam Jewels, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect information obtained through our website, products, and services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal and non-personal information when you interact with our website or make a purchase.

Personal Information

The personal information we may collect includes:

• Full Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information (processed securely through authorized payment gateways)
• Information submitted through contact forms, inquiries, or customer support requests

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Pages Visited and Time Spent on the Website
• Referral Sources
• Cookie and Tracking Data
  
  
  

2. How We Use Your Information

Devyam Jewels uses collected information for legitimate business purposes, including:

• Processing and fulfilling orders
• Managing customer accounts and inquiries
• Providing customer support and after-sales service
• Sending order confirmations, shipping updates, and transactional communications
• Improving website functionality, products, and customer experience
• Conducting analytics and performance monitoring
• Preventing fraudulent activities and ensuring website security
• Complying with legal and regulatory obligations
• Sending promotional communications where permitted by law or with your consent
  
  
  

3. Sharing and Disclosure of Information

Devyam Jewels does not sell, rent, or trade your personal information to third parties.

We may share information with trusted third-party service providers solely for business operations, including:

• Payment Processing Providers
• Shipping and Logistics Partners
• Website Hosting and Technology Service Providers
• Marketing and Analytics Service Providers
• Legal, Regulatory, or Government Authorities when required by applicable law

All third-party partners are required to maintain appropriate confidentiality and security measures.

4. Data Security

We implement industry-standard technical, administrative, and organizational safeguards to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure. Users acknowledge that information shared online is done at their own risk.

5. Cookies and Similar Technologies

Our website uses cookies and related technologies to enhance user experience and improve website performance.

Cookies may be used to:

• Remember user preferences
• Enable essential website functionality
• Analyze website traffic and usage patterns
• Improve marketing effectiveness

Users may control or disable cookies through browser settings; however, certain website features may become unavailable.

6. Payment Information

For your security, Devyam Jewels does not store complete credit card, debit card, or banking credentials on its servers.

All payment transactions are processed through secure and trusted third-party payment gateways utilizing industry-standard encryption and security protocols.

7. Marketing Communications

With your consent, we may send updates regarding new collections, promotions, offers, and company news.

You may opt out of receiving marketing communications at any time by using the unsubscribe link provided in our emails or by contacting us directly.

8. Third-Party Websites

Our website may contain links to external websites operated by third parties. Devyam Jewels is not responsible for the privacy practices, content, or security of such websites.

Users are encouraged to review the privacy policies of third-party websites before sharing any personal information.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Complete transactions and customer support requests
• Comply with legal, tax, accounting, and regulatory requirements
• Resolve disputes and enforce agreements
  
  
  

10. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of personal information
• Withdraw consent where processing is based on consent
• Object to certain forms of data processing
• Request information regarding the use and storage of your data

Requests may be submitted using the contact information provided below.

11. Children’s Privacy

Devyam Jewels does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been provided, we will take appropriate steps to remove it promptly.

12. Changes to This Privacy Policy

Devyam Jewels reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.

Continued use of our website following any updates constitutes acceptance of the revised Privacy Policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Devyam Jewels
Email: devyamjewels98@gmail.com
Phone: +91 9898223932 (24×7)
Address: D-91, SumeruCity Mall, Mota Varachha, Surat, Gujarat, India.